EmbroidMe reviews

1540304126

alison jim

google

Apologies for the issue, the order in question was placed on a Thursday and wanted the the next day, we have a typical turn around of about a week or so as we need to get the shirt here. That being said we try to help whenever possible to have a faster turnaround and we have helped many including from your company. The new management in place for more than 2 years now and have serviced hundreds of customers to satisfaction and has been able to reduce the turn around time from 2 weeks to about a week. Thank you for the review and consideration.

1540334244

1

I would rather give it a ZERO rating. HORRIBLE place please dont waste your money.Better spend few extra Cents and go to Mckinney embroidme and get a professional work done. we placed an order for 2 shirts and the guy who was on the phone never returned my call,whereas one of my acquaintance who ordered same number of shirts got the shirts in time.When i called this very particular store i get the answer that there was a confusion ,when i send a follow up email this guy never replied to my email.Those shirts were for my juniors as an appreciation for their hard work. This is not the first time this happened to me in this particular store.I think it all changed along with the new management,very dirty and disorganized place. Soon they will be out of business if this continues. someone must complain it to the corporate .I am not a racist but i give a zero star for email manners and phone manners to this store.

1507154282

Roger Barone

google

1

Horrible. Not friendly or helpful AT ALL!

1429221830

Lori Henderson

google

Thank you for the kind words.

1430927529

5

I am very impressed with the quality of service and the effort to get my products done when I need them. When I ask for advice in picking garments and products, I get insightful replies that are very helpful. The prices are excellent as well. I could not be more pleased. I recommend EmbroidMe without reservation.

1500917367

Jody McGuffee

google

5

I was looking for an embroidery service when I found Cherie from EmboidMe on google maps, online. I've used her two different times and have gone into her store both times and she is excellent to work with. I work for a chemical company and she did our company logo on the shirts for me. I am also part owner of another business and we bought our company shirts and had our logo embroidered on those as well. I would definitely use her again when the need arises and recommend her to others. One of the biggest perks is her large selection of shirts, with many different brands and color choices. She was really good about giving me an example of what it will look like before she actually does it. She is incredibly friendly and you feel like you've known her for a while the first time you meet her.

1561680306

sai kumar

google

Sai, sorry to hear that, at the time there were only 2 staff and they were attending to a customer. We try to take care of every customer with attention to detail and appreciate you coming in. Im sure you will have better experience next time, again apologies your experience was not upto the mark. Thanks

1561759801

1

I had few Cricket jerseys and towels to be embroidered and Vinyl lettering. when i entered the store there were 2-3 women sitting behind the reception area and they didnt even come to ask me about my order.They were chit chatting ,i stood there for morethan 5 minutes and finally had to go somewhere else for my order.please train your employees how to receive a customer.They were so involved in their conversation that they didnt even notice me coming in/or they were not interested to do their job. I give zero stars for customer service